Utility Service Partners, Inc.

Sharing industry news, best practices and program highlights from experts in the field.

Customers around the nation delighted with Service Line Warranties of America

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img4We love sharing stories from satisfied customers about how our consumer brand, Service Line Warranties of America (SLWA), has helped save them time and money. Whether it was a small clog or a total replacement, each customer will receive the same great service and full benefits of the coverage available in their city. The following are three happy customers from around the nation who’ve been delighted with the service they received from SLWA and our network contractors.

Pam M. of North Little Rock, Arkansas
Pam M. of North Little Rock, Arkansas, discovered her sewer backing up into her washing machine and bathtub and was very concerned about the expense.

“We live in a historic neighborhood in a home built in 1923,” said Pam. “We knew and worried about the plumbing being old.”

Though they were relatively new customers, everyone receives the full coverage regardless of how long they have been enrolled. SLWA quickly dispatched a local, licensed plumber to assess the situation and make the repair.

“SLWA immediately got in touch with a local plumbing company and had someone out the next morning,” said Pam. “They were able to determine that part of the underground pipe had fallen apart and replaced about 10 feet of pipe. We are pleased to say we were out of pocket no cash! The job was finished by noon on the same day.”

Pam was delighted with the Service Line Warranties of America staff and the Roto-Rooter contractor.

“The fee is such a small price to pay for the peace of mind to know that something like this is covered, especially if you live in an older home,” said Pam. “I would recommend [SLWA] to anyone who was considering it. In fact, we have told several of our neighbors about the experience.”

Bill S. of Lawton, Oklahoma
Bill S. could smell the problem that was brewing in his sewer. He knew something was wrong, so he contacted Service Line Warranties of America, who dispatched a contractor to his residence quickly to assess the situation and repair his line.

“Best warranty I have ever had,” said Bill. “The entire program and contractors have been fantastic. Sign up today! Every time I have called, they have been professional and quick.”

Linda F. of Hutchinson, Kansas
Linda F. first noticed a problem when she heard a strange gurgling sound from her plumbing. Upon investigation, she knew to call Service Line Warranties of America.

“I was quite impressed with the time it took to get the repair done,” said Linda.

Linda was delighted with the work of our contractor and has been spreading the word to her friends and neighbors. She said they were very professional.

“Get this service,” said Linda. “My neighbor took it out after I had a problem since their house is about the same age.”

In our next issue, we will feature city officials and their experience with the program. Interested in having your city featured? Contact Hayley Martin at hmartin@utilitysp.net.

 

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