Utility Service Partners, Inc.

Sharing industry news, best practices and program highlights from experts in the field,.

Looking Back at 2016

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2016 saw tremendous and exciting activity for the NLC Service Line Warranty Program! We welcomed 71 new city partners in the U.S., bringing our total to over 400 across North America. We now serve nearly 11 million municipal households, and performed a repair or replacement every 76 seconds nationwide last year.

The NLC Service Line Warranty Program is pleased to serve cities of all sizes, from Phoenix, AZ, a partner since 2012 with more than half a million households to Vergas, Minnesota, one of our newest partners, with 152 households.

Did you know? 

A survey of customers of the NLC Service Line Warranty Program said they feel better prepared for a water or sewer line emergency:

  • More than 70% said they could not afford a water or sewer line repair without the program
  • More than 90% said they have trust in the program because of the partnership with their city

City leaders agree:

Steven Wright, Chief Information Officer, City of Mesa, Arizona

“We have worked with SLWA for three years and have found the company to be responsive and focused on providing quality services to our residents.”

Todd Gloria, City Councilman, City of San Diego, California

“The city has fully vetted this organization and this program and we’ve conducted due diligence. SLWA’s program is endorsed by the National League of Cities, multiple state municipal leagues and hundreds of municipalities. SLWA’s been a member of the BBB since 2003 and they are very proud of their exemplary record.”

We hope you will join us!

Read more city and resident testimonials and see who else is participating.

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