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Ways to Help Reduce Sanitary Sewer Backups in Your Community

Cathy SpainSanitary sewer backups happen and it is not a pretty sight. Debris, grease, roots, pipe breaks, insufficient capacity and obstructions all cause sewage to back up into homes and businesses through basement drain pipes, sinks, toilets or shower drains. Even wet weather can contribute to the problem. The result is property damage, health risks, irate citizens and possibly lawsuits. This is just the beginning—the source of the problem has to be located, the mess cleaned up and the property restored. I hear a big “cha-ching.”

Because many homeowner insurance policies do not cover sewer backups, residents look to their government for help, assuming the community is at fault. To pinpoint the cause of the backup and responsibility, an inspection is needed to determine whether the problem is in the city’s sewer main or the resident’s sewer lateral. The sewer lateral is the pipe that connects the community’s sewer main to private homes and businesses. If the source of the problem is the sewer lateral, the resident is likely responsible for repairs to the sewer line outside of the house as well as the cleanup and repairs needed inside.

Communities can adopt various best practices to prevent sewer backups. Some suggestions from the Alabama Municipal Insurance Corporation (AMIC) could benefit your community. The AMIC’s Loss Control Division recommends a formal sewer cleaning and inspection program that includes:

  1. Undertaking routine maintenance to address infiltration and inflow problems.  Infiltration is excess groundwater that seeps into the collection system from surrounding soil and inflow is excess water from storms, roofs and other above ground sources.
  2. Monitoring sewer lines with TV cameras on a regular, routine schedule.
  3. Documenting and tracking reported incidents to assure problems receive prompt correction.
  4. Monitoring and gauging rainfall if problems with infiltration and inflow exist so pump stations and basins have adequate staffing and monitoring during periods of heavy rainfall.
  5. Requiring grease traps for all restaurants and laundromats and repaired connections.
  6. Requiring that durable materials be used in pipe repairs or improvements.
  7. Requiring wastewater employees to meet qualifications for licensing and receive regular, updated training.


According to 15th Century Dutch philosopher Desiderius Erasmus, “Prevention is better than cure.” In addition to adopting prevention programs, a public education program should be available to residents to explain the causes of backups and what can be done to keep sewer laterals in good working order. Homeowners should be advised of their sewer line responsibilities and that they may have the option to obtain sewer backup coverage under their homeowner’s insurance policy or through programs like the National League of Cities Service Line Warranty Program, administered by Utility Service Partners. If the cause of the backup is in a homeowner’s sewer lateral and the homeowner purchased a sewer service line warranty, the warranty would cover the costs of outside repairs subject to the policy limits.

Sewer backups can be costly and a public relations nightmare for a community. Some communities have adopted policies and developed programs to assist homeowners and businesses cope with the aftermath of sewer backups.  Some examples of programs are:

  • Recommending qualified businesses that specialize in sewer cleanup services.
  • Providing reimbursements for cleanup and/or restoration needed after a backup of sewage caused by the city’s sewer main.
  • Making payments to residents to help pay for installing sewer backflow prevention devices.
  • Providing cleanup assistance services.
  • Educating residents about sewer line backup prevention

The consequences of sewer backups are considerable—disease, destruction of valuables, and property damage.  Shouldn’t your community do all that it can to prevent sewer backups?

See AMIC’s “Preventing Sewer Backups:  A Checklist for Public Works Managers” at http://www.amicentral.org/loss%20control/newsletter/archives/newsletter_fall2010.pdf

 Cathy Spain is a National League of Cities Service Line Warranty Program Advisor and President of The Spain Group.  She works with private companies and nonprofits to design, analyze and promote local government programs. She’s held senior management, research and lobbying positions at the National League of Cities, Government Finance Officers Association, Public Risk Database Project and the New York State Assembly.  

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NLC Calls for Renewed Partnership to Reinvest in Our Water Infrastructure

Recently, NLC joined local governments and water utility and industry leaders to call attention to the state of our nation’s aging infrastructure, the staggering need for water infrastructure investments and the impact that such investment would have on local, regional and national economies.

“Cities depend on reliable water infrastructure. It strengthens neighborhoods and puts people to work,” said San Diego Mayor Kevin Faulconer at a press briefing.

An op-ed in POLITICO by Mayors Ed Lee of San Francisco and Annise Parker of Houston addressed the urgency of improving the aging infrastructure below our cities. “In 2013 alone, Houston lost more than 22 billion gallons of water – 15 percent of the city’s total water supply – due to leaking pipes. That same year, there were 100 water main breaks in San Francisco.”

Rep. Tim Bishop (D-NY) speaks at the Water Works! briefing

Rep. Tim Bishop (D-NY) speaks at the Water Works! briefing

A report released this week by the Water Research Foundation and the Water Environment Research Foundation, National Economic and Labor Impacts of the Water Utility Sector, is the first in the industry that looks at the job creation, labor market and economic benefits of 30 of the largest water and wastewater agencies based on actual capital programs and operating budgets.

The report found that these 30 utilities contribute $52 billion in economic output annually and support more than 289,000 permanent jobs annually. Over the next decade, these the utilities will put $233 billion into the economy – $145 billion in operating spending and $88 billion in capital spending.

While these investments are substantial, they “represent only a modest proportion of the nation’s unfunded water infrastructure needs,” the report states. “The Environmental Protection Agency has estimated the nation’s capital need over the next 20 years to be approximately $720 billion in total: $20 billion annually for drinking water infrastructure and an additional $16 billion per year for wastewater infrastructure.”

A congressional briefing, moderated by NLC Executive Director Clarence Anthony, showcased the report’s findings and the need for and impacts of investments in water infrastructure. Although the EPA estimates are substantial, Anthony said, “other estimates put the cost at more than $4 trillion to maintain and build a 21st Century water system. Clearly, the time is now to renew federal-local partnerships and reinvest in our water infrastructure.”

From left: Julius Ciaccia, Clarence Anthony, Emily Lloyd, Aldie Warnock and Alexander Quinn

From left: Julius Ciaccia, Clarence Anthony, Emily Lloyd, Aldie Warnock and Alexander Quinn

The briefing panel included representatives from utilities highlighted in the report, as well as a private sector representative. Julius Ciaccia, Executive Director of the Northeast Ohio Regional Sewer District, which serves the Cleveland area, said that the agency is spending $1 billion on water infrastructure between 2012 and 2016, with most of the projects and improvements concentrated in the inner city, addressing environmental justice issues. About 80 percent of that spending has a direct economic impact on the region.

Emily Lloyd, Commissioner of the New York City Department of Environmental Protection, said the city learn the risks associated with neglecting their water supply and water infrastructure 400 years ago with the Dutch settlers of New Amsterdam. With infrastructure dating to the mid-1800s, the city recognizes the need to improve their old infrastructure, as well as the need to build new.

Local governments are responsible for the vast majority of investment in water and sewer infrastructure. In 2011 alone local governments invested over $115 billion, according to the U.S. Census Bureau.

As with many local governments and water utilities across the country, Ciaccia and Lloyd discussed how water rates have risen and will continue to rise to help address the investment need, but that affordability especially for low-income populations is an issue both communities are grappling with.

Aldie Warnock, Senior Vice President of External Affairs for American Water noted that “our water infrastructure has to be safe and reliable, but it also has to be affordable.”

Alexander Quinn

Alexander Quinn

Alexander Quinn, Director of Sustainable Economics for AECOM, presented the findings of the report, and noted that the jobs created by water infrastructure spending offers a higher return on investment in terms of jobs created than military spending or retail spending.

As with most sectors of the economy, the water utility industry is facing an aging workforce currently eligible for retirement or eligible in the coming decade. Ciaccia and Lloyd both saw this as an opportunity to develop a diverse next generation of workers through training and education, particularly in the areas of technological innovation.

At a press conference earlier in the day, Congressman Tim Bishop, Ranking Member of the House Transportation and Infrastructure, Water Resources and Environment Subcommittee, who also spoke at the briefing, said, “investing in water infrastructure is a win for everyone – the environment, the economy, and public health.”

The organizing participants of the events, including NLC, National Association of Counties, U.S. Conference of Mayors, American Society of Civil Engineers, Building America’s Future, National Urban League and the Value of Water Coalition delivered a message to President Obama and Members of Congress to:

  • Expand access to low-cost loan and grant programs for all water providers to accelerate water infrastructure projects across America;
  • Leverage private financing and partnership opportunities; and
  • Support workforce development programs that prepare the next generation of workers who will be stewards of our nation’s water systems.

For additional information, read the WaterWorks! press release and letter to President Obama and Members of Congress.

This post reprinted with permission from the National League of Cities.